THE PLATINUM TIER
Participation in our new and exclusive tier will provide members with the flight and hotel rewards associated with our award-winning loyalty programme. We will also provide you with enhanced incentives and promotions bespoke to your company. Plus, we’re establishing a few extra perks for you to recognise the value of our partnership.Get in touch
for you and your team
for you and your team
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Frequently asked questions FAQS
You can email firstname.lastname@example.org, or speak to your account manager.
Contact the Primary user of your company's FORWARD.PLATINUM account and they can add you as the Secondary user.
Go to 'Sign in' at forwardplatinum.iagcargo.com and select 'Forgot Password?'. You can reset your password here. When you receive your new password remember it will be different to the password you use to logon to the On Business portal, as this will still be set to the old password.
The Primary User is usually the person who registered to join FORWARD.PLATINUM and the business owner. They have complete access to the programme but we require a Secondary user to help administer the programme.
The Secondary user is an employee of the company. They have been nominated by the Primary user to help administer the programme and account. They will have full access to the account and can make redemptions.
24 hours a day, 7 days a week.
We will send you a statement email at the end of each month detailing how many points you have earned. You can also log into forwardplatinum.iagcargo.com at any time to check your point balance.
You will earn points every time you ship with us across all of our carriers, including British Airways, Iberia, Aer Lingus and Vueling, with the exception of our Mail product.
Global Hotel Cards can be ordered through the FORWARD.PLATINUM member portal. We will email your vouchers directly to you which can instantly be redeemed online at www.globalhotelcard.com on a fantastic range of hotels. Your hotel vouchers will be delivered in USD, and accepted globally by all hotels. The rewards are designed for redemption on rooms only.
For more information please feel free to visit the Global Hotel Card website at www.globalhotelcard.com, or alternatively you can contact a FORWARD.PLATINUM representative.
Please allow 72 hours prior to travel of the first flight. Flights are subject to availability.